Frequently Ask Questions:
Q. Why should I select Animal Transporters for my pet moving needs?
A. We are here to assist you with all aspects of your animal transportation needs. Our professional team of animal handlers has the ability to move most any animal, anywhere on the planet. Shiloh Animal Express:
* Is dedicated to your pet's safe travel - without the use of sedation
* Assure you that your pet will travel comfortably - we comply with strict guidelines and rules to assure you that your loving pets are handled properly, with care during any pet journey
* Complies with all Animal Welfare Act Regulation
* Researches the most direct route or flight available for your pet transportation
* Notifies you of required health certificates, inoculations/vaccinations and documentation to ship pets
* Investigates and advises you with the requirements of country destination, including documentation, quarantines, etc.
* Contacts airlines and reserves flights for your pets directly through the airline
* Arranges for the proper sized, required pet carrier or pet kennel
* Advises instructions on how to prepare carriers for international countries
* Determines proper arrival and departure procedures and documentation
* Advises proper preparation for your pet travel needs
* Arranges pickup/delivery arrangements at each required destination
* Provides boarding and/or grooming services, upon request
Q. Where will my pet be located when in the airplane?
A. All pets flown as excess baggage or as cargo fly in the cargo hold of the plane. This pressurized area is heated and cooled, ensuring the comfort of your pet. Rest assured your pet breaths the same air as the passengers seated in the cabin on the plane.
Q: Is my pet shipping Tax Deductable?
A: IRS Publication # 521 ("Moving Expenses") states that pet moving is a tax-deductible relocation expense when your relocation and moving is for purposes of change of employment.
Q. Can I use my own kennel for pet travel through Animal Transporters?
A. Yes provided it is a travel approved kennel that your pet will be able to stand up and turn around in. Based on the size of your pet, we can recommend the needed size kennel - which can then be purchased at a local pet store or we can supply one for you. Please note: Your kennel may not be the collapsible type.
Q. Can I put my two pets in the same kennel to travel together?
A. No, for safety purposes - each pet must travel in his or her own separate kennel.
Q. Can I arrange to fly on the same airline flight as my pet?
A. Most definitely; however, you will need to arrange for your personal airline tickets directly with the airline. Animal Transporters cannot guarantee seat availability aboard aircraft.
Q. How far in advance should I contact Animal Transporters for my pet transportation needs?
A. For international pet moving, it is recommended to allow at least 3-6 months to arrange for blood work, inoculations and medical records. Be sure to contact us as soon as you realize the need for our services. We are here to assist you with all aspects of your pet transportation needs. Remember, our experienced animal transportation team has the ability and knowledge to move any animal comfortably and safely, anywhere on the planet! Let us assist you in making your pet travel a happy and safe one!
Q. Can I get access to my pet during the flight?
We're afraid not. Neither Passengers nor crew are allowed access to the cargo hold during the flight, and you will not have access to your pet at any refueling point.
